Frequently asked questions

Your Questions Answered

Navigate through our FAQs to find essential insights on each aspect of our services. This page is designed to inform and ease your journey with Life and Lemons.

If you can’t find the answer to your questions, contact us. 

NHS availability varies by local service. NICE includes acupuncture as an option for chronic primary pain and chronic tension-type headache, and for migraine prevention in defined circumstances. NICE does not recommend acupuncture for low back pain with or without sciatica.

Chronic primary pain guidance | Headache guidance | Back pain guidance

Acupuncture is one of the longest established forms of healthcare in the world. Acupuncturists are trained to use subtle diagnostic techniques that have been developed and refined for thousands of years.

The focus is on you as an individual, not your illness, and all symptoms are seen in relation to each other. Treatment involves the insertion of very fine needles into specific points on the body to affect the flow of your body’s Qi, or vital energy.

Members of the British Acupuncture Council practice the Traditional Chinese Medical (TCM) Acupuncture modality.

Children need an age-appropriate assessment and a practitioner with suitable training and experience. Contact the clinic to discuss the child’s age, symptoms and existing care before booking, so we can advise whether our service is appropriate.

Fine needles stimulate sensory nerves. Research investigates effects on pain signalling in the spinal cord and brain, the release of pain-modulating chemicals and local tissue responses. The clinical evidence differs by condition.

At Life + Lemons, treatment is informed by both Traditional Chinese Medicine and current research. Your practitioner takes a health history and explains which approach is appropriate for you.

How deep do acupuncture needles go?

Depth varies with the area being treated, your anatomy and the technique. Your trained practitioner selects it after assessment. Tell us if a needle feels uncomfortable so we can adjust it.

Read the NCCIH overview of acupuncture research.

There are over 500 acupuncture points distributed over the entire body. These points are located at precise places along interconnected pathways that map the whole body, including the head, trunk and limbs. The most commonly used acupuncture points are on the lower arms and legs however there are many micro-systems that span across the whole body, including the ear, the scalp, the hand and the abdomen.

A growing body of evidence based clinical research is discovering how the body responds to acupuncture and its benefits for a wide range of common health conditions.

A lot of people have acupuncture to relieve specific aches and pains, such as osteoarthritis of the knee, TMJ, headaches and low back pain, or for common health problems like an overactive bladder. Other people choose acupuncture when they can feel their bodily functions are out of balance, but they have no obvious diagnosis. And many have regular treatments because they find it so beneficial and relaxing.

Find out more about acupuncture and if it can help your specific health condition by reading more on Evidence Based Acupuncture or The British Acupuncture Council website.

Occasionally a small bruise can appear at a needle site. Sometimes people can feel dizzy or tired after a treatment but this passes quickly. Watch this simple video explaining more.

You may feel a brief prick as a needle enters, followed by warmth, heaviness, tingling or a dull ache. Sensations vary between people and body areas. Tell your practitioner about sharp or uncomfortable sensations so they can adjust treatment.

We explain the treatment, check your consent and adapt the session to your comfort.

Traditional Chinese Medical (TCM) acupuncture is a healthcare system based on ancient principles which go back nearly two thousand years. It has a very positive model of good health and function, and looks at pain and illness as signs that the body is out of balance. The overall aim of acupuncture treatment, then, is to restore the body’s equilibrium.

What makes this system so uniquely suited to modern life is that physical, emotional and mental are seen as interdependent, and reflect what many people perceive as the connection between the different aspects their lives.

Based on traditional belief, acupuncturists are trained to use subtle diagnostic techniques that have been developed and refined for centuries. The focus is on the individual, not their illness, and all the symptoms are seen in relation to each other. Each patient is unique; two people with the same western diagnosis may well receive different acupuncture treatments.

TCM acupuncturists believe that the underlying principle of treatment is that illness and pain occur when the body’s Qi, or vital energy, cannot flow freely. There can be many reasons for this; emotional and physical stress, poor nutrition, infection or injury are among the most common.

By inserting ultra-fine sterile needles into specific acupuncture points, a traditional acupuncturist seeks to re-establish the free flow of qi to restore balance and trigger the body’s natural healing response.

Until the 1940s, when the Chinese government commissioned the development of a uniform system of diagnosis and treatment, somewhat misleadingly referred to as TCM (Traditional Chinese Medicine), nearly all training had been apprentice-style with masters and within families. The same applied when acupuncture travelled overseas to Japan and South East Asia.

As a consequence of this there are many different styles of acupuncture which share a common root but are distinct and different in their emphasis. You may read of TCM, Five Elements, Stems and Branches, Japanese Meridian Therapy, and many others, all of which have their passionate devotees.

TCM acupuncture has a long history of adapting to new cultures in which it is practised. Its growing popularity and acceptance in the West may well promote yet more new and exciting variations on the ancient themes.

A growing body of evidence-based clinical research shows that traditional acupuncture safely treats a wide range of common health problems.

Acupuncture is a branch of traditional medicine that has been practised in China and the far east for thousands of years. It has been developed, tested, researched and refined to give a detailed understanding of the body’s energetic balance.

Without the benefit of modern scientific equipment, the first acupuncturists discovered many now familiar aspects of biomedical science, such as the impact of emotional stress on the body.

Traditional acupuncture has steadily grown in popularity in the UK since the 1970s.

Moxa (Moxibustion) is a technique often used in conjunction with acupuncture to enhance the effect of the treatment. The dried herb, Mugwort, is used like incense to gently and safely warm the body, relax muscles and supplement Qi. In our clinic, we offer Moxa as part of our acupuncture treatments where indicated and beneficial for the patient. We do not offer Moxa as a standalone treatment. 

Check your practitioner’s qualifications, professional membership and approach to safe practice. Our acupuncture team is degree qualified and includes British Acupuncture Council members, as shown on their profiles.

Meet our practitioners. You can ask about training, experience and whether treatment is suitable for your symptoms before booking.

Acupuncture should be delivered by an appropriately trained practitioner using sterile, single-use needles. We review your medical history, medication, pregnancy status and relevant health conditions before recommending treatment.

Minor effects can include bruising, brief bleeding, soreness, dizziness or tiredness. Serious complications are uncommon but possible, particularly with improper technique. Ask about any risks relevant to you.

Can I do acupuncture at home?

Needle acupuncture requires clinical training and safe technique. If you want something to use between appointments, ask your practitioner about suitable non-invasive acupressure or other self-care options.

Acupuncture as practised by members of the BAcC is based on Chinese medicine principles that have been developed, researched and refined for over 2,500 years.

TCM acupuncture is holistic and not focused on isolated symptoms. It regards pain and illness, whether physical or mental, to be a sign the whole body is out of balance.

Different schools of traditional acupuncture vary slightly in needling style and diagnostic techniques but all concentrate on improving overall wellbeing by treating the root cause of an illness as well as relieving symptoms. All styles of acupuncture spring from the same Chinese medical roots

Within traditional acupuncture there are several specific techniques which can be used as stand-alone treatments. All BAcC members are familiar with these techniques and use them when appropriate, usually as part of an overall individualised treatment plan.

In addition to needling acupuncture points, a traditional acupuncture treatment may include other Chinese medicine techniques such as:

Moxibustion | The application of indirect heat using moxa (therapeutic herbs) and/or heat lamps to warm and relax muscles and energy meridians

Tuina (Chinese therapeutic massage) | Which helps to relieve muscle tension, stimulate acupressure points, open energy meridians and stimulate the flow of qi

Electro-acupuncture | A very low frequency electrical current (1Hz) is applied to the needle to increase blood flow, relax muscle tissue and clear stagnant Qi.

Cupping | Whereby glass cups with a vacuum seal are placed on the skin to stimulate blood flow and clear stagnant Qi.

Gua sha | A vigorous rubbing of the skin to increase blood flow and clear stagnant Qi.

Auricular Acupuncture | Uses acupuncture points located on the ear. Often used with other styles of acupuncture or on its own.

Other styles of acupuncture include:

Medical acupuncture is practised by osteopaths, doctors, and physiotherapists. Basic needling techniques are used within the framework of a western medical diagnosis to relieve symptoms such as pain and headache.

Trigger point acupuncture is practised by osteopaths and physiotherapists to treat musculo-skeletal pain.

On first booking your appointment, you will be sent a short online intake form to complete. This takes just a few minutes so please complete it before you attend as this will save us on admin time on the day.

On the day, feel free to arrive a little earlier to your appointment to have a cup of warm herbal tea whilst you wait for your practitioner.

When it’s time for your treatment, your acupuncture practitioner will come out and greet you, showing you into the lovely, healing treatment room space. This is your opportunity to talk; delving in to your health history, family history, current picture of health, medications + supplements and health goals. This helps to establish a firm foundation for your treatment plan and TCM diagnosis.

Your practitioner will then discusses with you your treatment options and proposed treatment plan, as you begin designing your health journey together.

If you are seeking support with hormonal health and/or fertility and attend an initial appointment with our Clinic Director Kimberley, it is at this stage that she will make a recommendation on the best course of action and package of support based on your unique case. For more information on the different packages and pathways of support available visit our Pathways page.

After this, your acupuncturist will offer you a simple treatment to offer you a taste of what to expect with your acupuncture treatment, so you feel confident and comfortable moving forward. You may feel a little dizzy or little drowsy when standing so just take your time.

Generally speaking, most commonly used acupuncture points are on the lower leg/feet and lower arm/hands. However, you may be asked to remove trousers/long sleeved tops if they cannot be rolled up easily. We have plenty of cosy blankets though to keep you covered and warm if this is the case.

After treatment, make your way back to reception where your practitioner will talk you through what’s next. We will take payment and book in any follow-ups that may be required.

Please allow for 90 minutes for initial appointments with Kimberley, and 60 minutes for initial appointments with other acupuncturists. 

General acupuncture with Tahir: first appointment, including consultation and treatment where appropriate, £65 for 60 minutes. Existing-patient sessions are also £65 for 60 minutes.

General acupuncture with Hannah: existing-patient sessions £75 for 60 minutes.

Specialist acupuncture with Kimberley: new-patient appointment £120 for 90 minutes; existing-patient appointment £90 for 60 minutes.

View current appointments and availability.

That depends on your individual condition. At first your acupuncturist will normally ask to see you once or twice a week. You may start to feel benefits after the first or second treatment although long-standing and chronic conditions usually need more time to improve.

Once your health has stabilised you may need top-up treatments every few weeks. Traditional acupuncture is also very effective when used as preventive healthcare and many people like to go for a ‘retuning’ session at the change of each season throughout the year.

Most people find acupuncture to be very relaxing. Patients often describe the needle sensation as a tingling or dull ache. This is one of the signs the body’s qi, or vital energy, has been stimulated.

Please eat something within 2 hours of attending your appointment, to ensure your blood sugar levels are balanced.

You should also avoid alcohol and food or drink that colours your tongue such as coffee or strong tea.

It is a good idea to wear loose-fitting clothes so that the acupuncture points, especially those on your lower limbs, are easily accessible.

You are likely to feel relaxed and calm. If the treatment has been particularly strong you may feel tired or drowsy and it is worth bearing this in mind if you plan to drive or use any other machinery soon afterwards.

Acupuncture has virtually no unpleasant side effects. Any that do occur are mild and self-correcting. Occasionally there may be minor bruising at the needle point or a short-term flare-up of your symptoms as your qi clears and resettles.

If you are currently receiving treatment from your doctor it is sensible to mention that you plan to have acupuncture. Your acupuncturist will need to know about any medication you are taking as this may affect your response to the acupuncture treatment.

Tell your acupuncturist about all prescribed medicines, over-the-counter treatments and supplements so treatment can be planned appropriately. Agree any changes to prescribed medication with your prescribing clinician.

That depends upon your insurer. As the demand for complementary medicine increases more private health insurance companies are beginning to offer cover for traditional acupuncture. You should check your individual policy details.

A list of insurers that cover some part of treatment, include:

  • Aviva Healthcare
  • AXA PPP Healthcare
  • Beneden Health
  • Birmingham Hospital Saturday Fund
  • Bupa
  • CS Healthcare
  • The Exeter
  • General & Medical Healthcare
  • Healthshield
  • HSF
  • Westfield Health

Please visit the British Acupuncture Council website for further details and an exhaustative list.

Upon arriving at the clinic, you will be asked to remove your outdoor gear (coats and shoes). Depending on the type of treatment offered you may be asked to remove certain items of clothing. Most of the time however, we work on the peripheral nervous system (lower arms and lower legs), so it would be advised to wear loose fitting clothing for easy removal.

Acupuncture with Kimberley:

Initial consultation + treatments are 90 minutes, whilst follow ups are 60 minutes.

Acupuncture with our associate acupuncturists:

Initial consultation + treatments are 60 minutes, whist follow ups are 50-60 minutes.

Please be mindful of this when putting money on the car parking meter.

All acupuncture appointments require a £10 deposit in order to confirm your appointment. 

If you are new to the clinic and have booked your first full-length appointment online, you would have already made payment for the deposit.

If you book a full-length appointment online as a returning patient, or over the phone, your practitioner will provide you with a link to make payment for the £10 deposit online.

All future treatments must be paid in full by card as we are a cash and cheque free business.

Please email [email protected] with the alternative time and date you would like to reschedule to.

Please note, the clinic operates a 48 hour cancellation policy. Any treatment cancelled outside of  this time window will be subject to a cancellation charge which is the full price of your treatment.

Got a question?

Please don’t hesitate to reach out if you have any further questions about how acupuncture may be able to help you!

Use the form below to contact our team. Alternatively you can email us on [email protected]

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Got a question or unsure where to start? Use the form below to send us a message today and start the conversation.

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