Things are changing

Important Info for Patients.

Keep up to date with recent changes in our provision of care.

It’s nearly time for me to open my doors (July!) and welcome you back into clinic.

The Clinic survived. HOORRAY! And I couldn’t have done it without your love and support, so THANK YOU!

During this 3 months of closure, I have worked so hard to ensure that my clinic is a safe, nurturing space for restoration, healing and balance. To ensure you feel both comfortable and confident in coming back for treatment.

Please read my new clinic guidelines that ensures my little urban retreat is classified a Covid-19 Secure premises, as set out by the Government: https://www.lifeandlemons.clinic/covid-19-clinic-health-safety/

Things are changing

But with new clinic formalities comes change for your treatment too. This is really important info, so please read on to understand the necessary changes I have had to make that will effect your treatment now and in the future.

Booking, Cancelling + Rearranging Appointments

The clinic has a new phone number: 0114 491 0885. This can be used to arrange or cancel appointments and receive support about your treatment where needed.

I will no longer be accepting calls or texts via my personal mobile, which is what I was using before. I have become very mindful of my boundaries and energy this past few months and feel it’s necessary to have a line of separation between business and personal contact and communication.

Thank you for understanding.

Pricing

Price Increase | Due to the additional time, the limitation on number of patients I am now able to see in a day and additional PPE required for each treatment, I am having to increase my prices to reflect these changes.

Previously £45 for 45 minutes. Now £50. Rest assured that this can still be claimed back via your private health insurance.

Discounts | Pre-existing treatment discounts will no longer be in effect.

Financial Relief | However, if like me, you have been severely financially impacted with Covid-19 then please get in touch. I want to make treatment as accessible as possible in your greatest time of need. I completely empathise with you regarding the emotional rollercoaster that has ensued in the financial fallout of this virus for small businesses like my own, that slipped through the net with support. And I don’t want this to be a barrier to treatment, so please reach out if this is you!

Treatment Length
To allow for additional time required for your follow-up treatment, I am extending treatment time to 50 minutes.
Staggered Treatments

As detailed in my new clinic guidelines. I am now staggering treatments to ensure you don’t encounter another soul other than myself when you are in clinic.

I am leaving a 20 min gap between each patient to thoroughly clean down, put the air purifier on boost and make the space as clean and safe as possible.

What does this mean for you? I ask that you arrive promptly to ensure that you are not late or early for your appointment as there will be no waiting in clinic reception and the door will be locked during these clean down periods.

More details about 10 simple steps to ensuring your safety can be found in my new health and safety guidelines: https://www.lifeandlemons.clinic/covid-19-clinic-health-safety/

Cupping + Gua Sha

To adhere to strict government guidelines regarding safe practice, I will no longer be offering cupping or gua sha to try and maintain minimal physical contact.

I will however be selling gua sha tools in clinic and providing you videos for you to DIY at home 🙂

There will also be a massage therapist joining us in August to fulfill all your hands on, body work requirements. More details coming soon.

Integrated Treatment Plan
I am passionate about providing integrated health care to women wanting to optimise their health and balance their hormones. To do this, we need to draw on the expertise of Chinese medicine, herbal medicine and nutrition.

I am offering to create you a FREE integrated treatment plan that is tailored to you, outlining the specific treatment modalities required to assist you in achieving your optimal health goals. Please get in touch for more details and to arrange a free consultation : [email protected]

New Treatments + Therapists

Massage with Aimee Barnes (Coming August 2020). More details coming soon.

Low Level Light Therapy (LLLT) – to support egg quality, reduce internal inflammation with gynaecological issues e.g. Endometriosis, PID, Fibroids, Painful Periods etc. Muscular pain and tissue repair with injuries, skin conditions such as eczema, dermatitis etc. This can be used alone or alongside your acupuncture treatment.

Payment
Payment is now required up-front when booking online. This ensures that we don’t have to exchange money on the day. No cash or cheques will be accepted.
Support

I am now offering 3 tiers of support for new and existing patients, wanting advice and support on elements of their current treatment plan.

What does this look like for existing patients?

30 minute, online consultation for patients that need support outside of their physical treatment. If you would like me to look at your BBT, tests or if you would like me to revise your existing treatment plan. Even if you have any questions regarding supplementation that you need help clarifying, this coaching call is for you.

In this call, we will demystify the minefield of information out there about women’s health and hormones to give you a clear and succinct plan moving forwards, unique to you.

>> Book online here <<

I am also offering free 5 minute coaching catch-ups for patients that just want to troubleshoot a quick question.

I will still be offering email support where appropriate but texting and calling is reserved for booking / rearranging appointments only.

About Kimberley

Kimberley, Acupuncturist and Clinic Director at Life + Lemons, is a registered TCM (Traditional Chinese Medical) Acupuncturist, passionate about helping women reclaim their feminine edge. After graduating with a First Class Honors in York, she has undertaken specialist training in the area of pain management, natural conception, IVF support, menopause + pelvic pain (endometriosis/dysmenorrhea).

 

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